Privacy Policy

1. General provisions

Crypto Concierge ("we", "the service") provides crypto exchange, money transfer, travel, and digital concierge services. By using the site and contacting our managers, you agree to the terms of this Policy.

2. What data we collect

Contact details: name, phone number, email, Telegram username.

Request details: exchange amount and direction, transfer details, trip or other request specifics.

Technical data: device and site interaction information (cookies, request logs) for analytics and security.

3. How we use your data

To process requests and connect a personal manager with the client.

To confirm your email via a verification code sent to your address.

To improve the service, prevent fraud, and comply with legal requirements.

4. Data storage and protection

Data is stored only for as long as necessary to complete the request and meet legal requirements, and is protected by technical and organizational measures against unauthorized access.

5. Sharing with third parties

We do not sell personal data. Data may be shared with vetted partners (payment and exchange counterparties) only to the extent necessary to fulfill the request, or as required by law.

6. Cookies

The site uses cookies for correct operation, saving language preferences, and basic analytics. You can restrict cookie usage in your browser settings.

7. User rights

You have the right to request access to your data, its correction, or deletion by reaching out via the contacts below.

8. Changes to this Policy

We may update this Policy from time to time. The current version is always available on this page.

9. Contacts

For questions related to personal data, contact us: info@cryptoconcierge.world or via Telegram @cryptoconciergeservice.